Personal Injury Case Manager, Pre-Litigation

About the Role
We are a boutique personal injury law firm committed to fighting for our clients every step of the way. We are looking for a Pre-Litigation Case Manager to own cases from intake through settlement. This is a high-impact role — you will be the primary point of contact for our clients and a key driver in maximizing case value and keeping our caseload moving efficiently.
If you take pride in your organizational skills, and know the basic pre-litigation process, we want to hear from you!
Join us in this rewarding role where your bilingual skills will make a real difference! We are committed to fostering an inclusive environment that supports your professional growth while providing meaningful work that impacts lives positively. This paid opportunity is ideal for individuals eager to develop their legal expertise across diverse practice areas within a collaborative team.

Responsibilities

• Manage a full caseload of about 50 active cases from intake through settlement
• Serve as the primary point of contact for clients, providing regular updates and guidance
• Open and manage insurance claims and communicate directly with adjusters
• Request, review, and summarize medical records and bills
• Coordinate and monitor client treatment with medical providers and vendors
• Draft and assemble demand packages
• Assist in case valuation and support settlement negotiations
• Negotiate liens and assist with disbursements
• Maintain accurate and organized case files in CasePeer

Required Qualifications

• 6 months+ of pre-litigation personal injury experience (Required)
• Demonstrated ability to manage cases A–Z independently (Required)
• Strong working knowledge of the insurance claims process, medical records and billing, and demand preparation
• Familiarity with California personal injury practices
• Excellent verbal and written communication skills

Preferred Qualifications

• Experience negotiating settlements independently
• Knowledge of medical terminology and treatment types
• Plus: Bilingual fluency in English and Spanish is a plus but not required
• Plus: Experience with CasePeer or a comparable case management system a plus

What We're Looking For

• Highly organized and detail-oriented
• Client-first communicator who handles sensitive situations with empathy and professionalism
• Proactive and self-directed — able to move cases forward without constant supervision
• Reliable and solution-oriented under a high-volume caseload

Compensation

• Base pay: $36–$45 per hour (DOE)
• Offering medical: HMO and PPO, dental, vision, 401-K option.

Pay: $36.00 - $45.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Vision insurance

Experience:

• CasePeer: 1 year (Preferred)
• Pre-Litigation: 3 years (Required)
• Pre-Litigation Case Management: 3 years (Required)

Language:

• English/Spanish (Required)

Ability to Commute:

• Woodland Hills, CA 91367 (Required)

Work Location: In person