Demand Writer- Personal Injury Firm

Braff Law Firm – Woodland Hills, CA
Full-Time-In Person Only-NO REMOTE | Plaintiff Personal Injury | Pre-Litigation

Overview

Braff Law Firm is seeking an experienced Firmwide Demand Writer in person to lead all settlement demand preparation across the firm and to join our growing Personal Injury team. This is not an entry-level legal writing position. We are looking for someone with extensive California plaintiff personal injury pre-litigation experience who understands the life cycle of a case from intake through settlement.

The ideal candidate has previously worked as a Pre-Litigation Case Manager or Demand Writer and understands how to analyze liability, evaluate treatment, review medical records, verify medical billing, identify damages, and prepare compelling settlement demand packages that maximize case value.

This position requires someone who thrives in a high-volume, fast-paced environment and can consistently produce 15–20 high-quality demand packages per week (or more) while maintaining exceptional attention to detail and accuracy.

If you know how to tell a client's story, understand the value of medical documentation, and can build persuasive demand packages that lead to successful settlements, we'd love to hear from you.

Key ResponsibilitiesDemand Preparation

• Prepare persuasive, comprehensive settlement demand packages for personal injury claims.
• Draft compelling narratives that clearly explain liability, injuries, treatment, pain and suffering, future damages, wage loss, and supporting evidence.
• Ensure every demand accurately reflects the client's treatment timeline and damages.

Medical Records & Billing Review

• Thoroughly review and analyze medical records to understand diagnoses, treatment progression, recommendations, and future care.
• Carefully audit all medical bills for accuracy, completeness, duplicate charges, and proper calculations.
• Verify balances, liens, reductions, and outstanding medical expenses before demands are finalized.
• Identify missing records or billing discrepancies and coordinate with providers to obtain corrected documentation.

Case Analysis

• Evaluate liability, comparative negligence, insurance coverage, policy limits, and case strengths.
• Identify missing evidence needed to maximize settlement value.
• Recognize red flags that should be escalated to attorneys.
• Understand California personal injury claims and insurance negotiation practices.

Collaboration

• Work closely with attorneys, case managers, medical records staff, and lien negotiators.
• Coordinate with medical providers to obtain outstanding records and billing.
• Communicate with insurance adjusters regarding demand submissions when necessary.
• Maintain accurate notes and documentation within Filevine.

Case Management Support

• Review treatment status to determine demand readiness.
• Monitor case progress to ensure demands are sent promptly once treatment is complete.
• Assist with settlement negotiations by providing updated records, bills, and supplemental demands when necessary.

File Management

• Maintain organized electronic files.
• Ensure all supporting documentation is included before demands are submitted.
• Keep Filevine updated with accurate case notes, demand status, and settlement activity.

Required QualificationsExperience

• Minimum 5+ years of plaintiff personal injury experience in California.
• Previous experience as a Demand Writer, Pre-Litigation Case Manager, or Senior Personal Injury Case Manager required.
• Demonstrated success drafting high-value settlement demands.

Medical Knowledge

Must have a strong understanding of:

• Reading and interpreting medical records
• Treatment chronology
• Medical terminology
• Diagnostic imaging
• Surgical reports
• Chiropractic treatment
• Physical therapy
• Orthopedic treatment
• Pain management
• Medical billing and lien verification

Technical Skills

• Experience using Filevine (strongly preferred)
• Proficient with Microsoft Word, Outlook, and Excel
• Ability to organize and manage electronic case files efficiently

What We're Looking For

The ideal candidate:

• Has exceptional legal writing skills.
• Can tell a client's story in a compelling, persuasive manner.
• Understands how insurance adjusters evaluate claims.
• Has outstanding grammar, proofreading, and editing skills.
• Is highly organized and detail-oriented.
• Can prioritize multiple deadlines without sacrificing quality.
• Takes ownership of their work and works independently.
• Communicates effectively with attorneys, clients, and staff.
• Understands the importance of accuracy in every medical bill and record included in a demand package.

Performance Expectations

This is a production-driven role. The successful candidate will be expected to:

• Prepare and submit 15–20 complete demand packages per week (or more) while maintaining exceptional quality.
• Maintain accuracy in all medical billing calculations and damage summaries.
• Ensure demands are completed within firm deadlines.
• Produce work requiring minimal revisions.
• Consistently contribute toward maximizing settlement values.

Preferred Qualifications

• California plaintiff personal injury experience
• Previous experience negotiating or assisting with settlements
• Knowledge of insurance policy limits and bodily injury claims
• Experience reviewing liens and medical balances
• Familiarity with demand package preparation from inception through settlement
• Experience working in a high-volume personal injury practice

Pay: $23.00 - $35.00 per hour

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person