Legal Intake Specialist/Receptionist - Family Law Firm

Job Summary

We are seeking a dynamic and organized Legal Intake Specialist/Receptionist to join our dedicated family law team. In this vital role, you will serve as the first point of contact for clients, callers, and visitors, providing exceptional customer service while efficiently managing legal intake processes. Your energetic approach and attention to detail will ensure smooth communication, accurate information gathering, and a welcoming environment for all who reach out to our firm. This paid position offers an exciting opportunity to be part of a compassionate team committed to supporting families through legal challenges. This is an entry-level position with on-site training provided. While extensive experience is not required, prior experience in a professional work environment is preferred.

Duties

• Greet clients, visitors, and callers with professionalism and warmth, creating a positive first impression
• Answer multi-line phone systems promptly using proper phone etiquette and direct calls appropriately
• Collect essential client information via phone or in-person interviews to facilitate legal case intake
• Manage appointment scheduling and coordinate meetings for attorneys and staff
• Maintain organized client files, documents, and records through accurate filing and data entry
• Support case management tasks such as file preparation, assisting the paralegals, and general clerical duties
• Assist with client communication by providing updates and answering basic inquiries in a courteous manner
• Handle administrative tasks including typing correspondence, managing email communications, and maintaining office supplies

Skills

• Bilingual preferred (Armenian/Spanish)
• Strong office management skills with experience in handling front desk operations
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
• Exceptional customer service skills with a focus on client communication and support
• Experience answering multi-line phone systems with professionalism and clarity
• Time management skills to prioritize tasks effectively throughout the workday
• Previous clerical or administrative experience in a legal or office setting preferred
• Personal assistant or front desk experience is a plus but not required

This role is ideal for motivated individuals who thrive in a busy environment, possess strong customer service skills, and are eager to contribute positively to our family law practice. Join us in making a meaningful difference by providing outstanding support to families during pivotal moments.

We look forward to hearing from you.

-Boyamian and Movsesyan, LLP

Pay: From $19.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person