Senior Case Manager

Responsibilities:

• Manage a portfolio of personal injury cases from intake through settlement or resolution
• Oversee case progress, deadlines, documentation, client communications, and case milestones
• Communicate with clients regularly in English and Spanish to provide updates, address concerns, and maintain strong client relationships
• Coordinate with attorneys, legal assistants, medical providers, insurance adjusters, and other parties involved in each case
• Review case details and documentation to identify issues, missing information, and opportunities to strengthen the claim
• Ensure case files, notes, records, and communications are accurate, complete, and up to date
• Monitor case timelines and proactively address delays, outstanding tasks, and potential risks
• Support settlement preparation by organizing relevant case information, records, and supporting documentation
• Guide and mentor case managers and assist with complex cases when needed
• Maintain consistent productivity and case management standards while meeting firm deadlines

Qualifications:

• 3+ years of experience as a case manager or in a similar personal injury case management role
• Experience handling plaintiff personal injury cases from intake through settlement
• Experience using case management platforms and communication tools such as Filevine, Litify, Clio, or similar systems
• Strong organizational and problem-solving skills with the ability to manage multiple cases and competing priorities
• Fluent in both English and Spanish, with strong verbal and written communication skills

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Language:

• Spanish (Required)

Ability to Commute:

• Los Angeles, CA 90025 (Required)

Work Location: In person