Receptionist/Administrative Assistant

Receptionist / Administrative Assistant

Jacobs & Jacobs Injury Law Group | Puyallup, WA

At Jacobs & Jacobs Injury Law Group, we believe the way people are treated matters.

That applies to our clients, and it applies to our team.

We are a well-established personal injury law firm with a strong reputation in our community, and we’re looking for a warm, dependable, organized, and genuinely helpful Receptionist / Administrative Assistant to join us.

This person will often be the first voice our clients hear and the first face they see when they walk through our doors. We want someone who naturally makes people feel welcome, cared for, and confident that they are in the right place.

This is more than a front desk position. You’ll also play an important role in helping our office stay organized, professional, and running smoothly each day.

What You’ll Do

• Warmly greet clients, guests, vendors, and visitors
• Answer and route incoming calls using a multi-line phone system
• Provide exceptional client service both in person and over the phone
• Assist with scheduling and calendar coordination
• Receive, organize, and distribute incoming mail, deliveries, and client documents
• Help with scanning, filing, copying, data entry, and document organization
• Provide administrative support to attorneys and team members
• Assist with office projects and day-to-day administrative needs
• Keep the reception area, conference rooms, and client-facing spaces welcoming and professional
• Help maintain organized electronic and physical records
• Handle confidential information with care and discretion
• Step in where needed to help the team and keep things moving

Who We’re Looking For

We’re looking for someone who is naturally friendly, professional, and dependable.

You’ll likely be a great fit if you:

• Enjoy helping people and creating a positive first impression
• Have strong communication and people skills
• Are organized, detail-oriented, and good at staying on top of things
• Take pride in being reliable and punctual
• Are comfortable juggling multiple priorities in a busy office
• Notice what needs to be done and take initiative
• Have a positive attitude and enjoy being part of a team
• Are comfortable learning new technology and office systems
• Handle sensitive information professionally
• Have prior receptionist, administrative assistant, or professional office experience
• Have experience with a multi-line phone system
• Speak Spanish — bilingual English/Spanish is a plus, but not required
• Have previous law firm experience — helpful, but not required

Why Jacobs & Jacobs?

We care deeply about the people we serve and the people we work alongside.

Our mission is to passionately protect the rights of the injured through compassion, communication, education, and advocacy, and we work hard to create a team environment that reflects those same values.

We offer:

• Competitive compensation
• Benefits for eligible employees
• Paid time off and paid holidays
• Professional development and opportunities to grow
• A collaborative and supportive team environment
• A professional, welcoming office
• Work that truly makes a difference in people’s lives
• A workplace where your contribution is noticed and valued

A Little About Us

Jacobs & Jacobs Injury Law Group has been serving injured individuals and families for generations.

We are proud of the reputation we have built, but even more proud of the way we take care of people.

Our team works hard, supports one another, and believes great client service starts with compassion, communication, and follow-through.

We’re looking for someone who wants to be part of that.

Interested in Joining Us?

Please send us your resume along with a brief introduction telling us a little about yourself and why you think you’d be a great fit for our team.

We’d love to hear from you.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person