Office Manager/Receptionist

Mikkelson Law Firm, LLC
Bluffton, South Carolina
Position: Full-Time
Compensation: Competitive, based on experience
Benefits: Competitive benefits package

About Mikkelson Law Firm

Mikkelson Law Firm is a community-focused law firm serving the Lowcountry in the areas of Real Estate, Estate Planning, and Probate.

Our mission is to know our community and our clients as we help them navigate life's trials. We pride ourselves on providing exceptional service, building lasting relationships, and maintaining a welcoming, professional environment for our clients and employees.

We are seeking an experienced, organized, and personable Office Manager & Receptionist to join our team. This individual will play an essential role in managing daily office operations, creating a positive first impression for our clients, and supporting our attorneys and staff.

The ideal candidate is proactive, detail-oriented, dependable, and comfortable managing multiple priorities in a fast-paced professional environment. We are looking for someone who takes initiative, anticipates the needs of others, and enjoys being an integral part of a collaborative team.

Key Responsibilities

Front Desk & Client Experience

• Serve as the first point of contact for clients, visitors, and business partners, providing a welcoming and professional experience.
• Answer, screen, and direct incoming calls efficiently and courteously.
• Manage incoming inquiries and ensure messages are accurately communicated to the appropriate team members.
• Schedule and coordinate appointments, meetings, and other office activities.
• Coordinate document exchanges with clients, lenders, real estate professionals, and other business partners.
• Maintain a professional, organized, and welcoming reception area.

Office Administration & Daily Operations

• Oversee daily administrative activities to ensure efficient office operations.
• Order, organize, and maintain office supplies and inventory.
• Coordinate the maintenance and servicing of office equipment, including printers, copiers, computers, and phones.
• Identify operational needs, anticipate potential issues, and proactively assist with solutions.
• Maintain an organized and professional office environment, including shared spaces and meeting rooms.
• Provide general administrative support to attorneys and staff as needed.

Administrative & Financial Support

• Receive, process, and accurately record client payments in accordance with established firm procedures.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Assist with document preparation, scanning, filing, and other administrative tasks.
• Maintain accurate records and follow established office procedures.
• Handle confidential client information and sensitive financial documents with discretion.

Team Support & Office Coordination

• Coordinate employee recognition initiatives, including birthdays, work anniversaries, and other celebrations.
• Organize lunch orders and refreshments for meetings, office events, and special occasions.
• Assist with planning and coordinating internal office activities.
• Communicate effectively with attorneys, paralegals, and administrative staff to ensure office needs are met.
• Contribute to a positive, collaborative, and service-oriented workplace culture.

Qualifications

Required Skills & Attributes

• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Professional appearance, demeanor, and telephone etiquette.
• Ability to multitask, prioritize responsibilities, and remain composed in a busy office environment.
• Proficiency with standard office software, including email, calendars, word processing, and spreadsheets.
• Strong problem-solving abilities and a willingness to take initiative.
• Ability to handle sensitive information with professionalism and confidentiality.
• Dependability, accountability, and a strong work ethic.
• Excellent interpersonal skills and the ability to work effectively with a variety of personalities.
• A positive attitude and genuine commitment to providing exceptional customer service.

Preferred Qualifications

• Previous experience in office administration, office coordination, reception, or a similar administrative support role.
• Experience working in a law firm or other professional services environment.
• Familiarity with Google Workspace and general office technology.
• Experience handling client payments and coordinating administrative processes.

What We're Looking For

Beyond the qualifications listed above, we're looking for someone who takes pride in their work and enjoys making a difference.

Our ideal candidate:

• Takes ownership: Recognizes what needs to be done and follows through without constant direction.
• Anticipates needs: Thinks ahead, identifies priorities, and helps the office run efficiently.
• Values relationships: Enjoys interacting with clients and developing positive relationships with colleagues.
• Pays attention to details: Understands that accuracy, organization, and follow-through are essential in a law firm.
• Embraces teamwork: Is willing to pitch in wherever needed and understands that every position contributes to the firm's success.
• Adapts easily: Can transition between responsibilities and respond professionally when priorities change.

What We Offer

• Full-time position in a professional, team-oriented environment.
• Competitive compensation based on qualifications and experience.
• Competitive employee benefits.
• Opportunity to become an integral part of an established, community-focused law firm.
• A collaborative workplace where initiative, accountability, and exceptional service are valued.

How to Apply

Interested candidates should submit their resume to:

[email protected]

Email subject: Office Manager & Receptionist Application

Please include a brief introduction explaining your relevant experience and why you would be a good fit for this position.

Mikkelson Law Firm, LLC
Bluffton, South Carolina

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person