Marketing & Intake Coordinator/Legal Assistant

Job Overview

Intake and Client Relations

● Empathetic First Contact: Serve as the primary warm point of contact following initial reception, engaging Tarrant County residents with empathy, professionalism, and urgency.

● Triage and Assessment: Rapidly assess matter types and urgency to ensure high-priority cases receive immediate attention from the owner.

● Inquiry Screening: Protect attorney time by screening out non-viable or non-meritorious inquiries through efficient fact-gathering (targeting under 10 minutes).

● CRM Management: Enter and maintain accurate, detailed intake notes in CRM, ensuring every lead source is tracked for marketing ROI analysis.

● Seamless Handoffs: Coordinate directly with attorneys to facilitate immediate Zoom or phone connections for qualified prospective clients.

Marketing Implementation

● Localized Execution: Implement the firm’s marketing roadmap with a focus on high-impact, hands-on execution rather than high-level strategy.

● Social Media Management: Create, schedule, and post localized content across Facebook, LinkedIn, and X/Twitter; lead the activation of Instagram for the Fort Worth market.

● Paid Social Coordination: Manage localized paid ad campaigns, including basic targeting and boosting content to reach the Tarrant County community.

● Performance Monitoring: Track and report on social media growth and lead generation, providing visibility into which efforts are driving firm growth.

Qualifications

● Experience: 2–3 years of hands-on experience in social media management, content creation, and paid digital media.

● Legal Familiarity: Prior experience in a legal environment is preferred; candidates must have or quickly acquire knowledge of Fort Worth and Tarrant County judicial processes.

● Technical Proficiency: Proficiency in case mgt (or similar legal CRM), Microsoft Office 365, and major social media management tools.

● Interpersonal Skills: High emotional intelligence, active listening skills, and the ability to "read the room" while multitasking under pressure.

Pay: From $15.00 per hour

Work Location: Hybrid remote in Hurst, TX 76053