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Legal Intake Specialist

Gamez Law Firm
📍 San Antonio, TX·Posted 6d ago
💰 ~$52k–$56k/yr
Benefits:
  • Employer pays 90% of insurance premiums
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Company parties
Gamez Law Firm, a successful personal injury law firm has an opportunity for a Bilingual Intake Specialist. We are looking for a highly detailed oriented and organized personality that can thrive in a fast-paced environment.

When crash victims reach out to us, they are navigating some of life’s most stressful moments - dealing with severe injuries, mounting medical bills, and insurance companies taking advantage of them. They need a compassionate listener, a strong advocate, and a reassuring guide through the storm. If you’re ready for a high-impact role at San Antonio’s most respected personal injury law firm, we want to talk to you. Join a fast-growing team where your ability to connect with people translates directly into fighting for justice and changing lives every single day.

This position is full-time, in-office, Monday through Friday, 8:30am to 5:30pm

You will be expected to
  • Interview prospective clients in-person, by phone and email
  • Provide consistent, unparalleled customer service
  • Conduct basic research to investigate clients’ claims have merit
  • Complete intake process with potential clients in person and/or via phone/video
  • Perform follow-up calls/emails/texts to potential clients
  • Prepare and send accurate and complete intake paperwork to an attorney for review
  • Relay decision to decline potential clients if case has been rejected by Intake Specialist or Attorney
  • Maintain meticulous records in firm software program
  • Perform administrative or other duties in-office as assigned
Qualifications:
  • Spanish Bilingual - fluent
  • Ability to be personable and connect with future clients, with empathetic understanding
  • Effective communication and written skills
  • One or more years’ experience performing intakes for a personal injury law firm preferred
  • Ability to work non-traditional hours on occasion
  • Proficiency in Microsoft Suite, Outlook, Internet, Google, etc.
  • Basic knowledge of legal terminology, intake processes and best practices.

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