Legal Assistant

JOB TITLE: LEGAL ASSISTANT

DEPARTMENT: MASS TORT

REPORTS TO: BONNIE RICKERT, PARTNER

FLSA STATUS: CONTRACT

ROLE SUMMARY 

Hilliard Law’s mission for our clients is clear - the “Relentless Pursuit of Justice.” We strive to find talent that pursues excellence for our clients. We believe our success is a result of our people, and we’re looking for individuals who bring their experience, dedication, problem-solving skills, and creativity to further our mission.

The Mass Tort Legal Assistant provides administrative and case management support across multiple mass tort dockets. This role requires heavy client communication, strong organizational skills, technological proficiency, and the ability to manage competing priorities while adhering to court deadlines and firm procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support attorneys and paralegals in managing mass tort dockets governed by court orders and case management plans.
• Assist with case action planning to ensure compliance with federal and state court deadlines.
• Manage calendaring across multiple dockets, tracking deadlines and required filings.
• Utilize case management software to manage matters and review dashboards and reports to understand docket status at both macro and micro levels.
• Communicate regularly with clients, medical providers, court personnel, and opposing counsel via phone and email.
• Provide heavy phone support with strong, professional communication and customer service skills.
• Maintain accurate records and ensure strict adherence to firm policies and procedures.

KNOWLEDGE, SKILLS, AND ATTRIBUTES:

• Customer service experience 
• Typing - 40+ wpm 
• Enjoys working in a fast-paced environment 
• Extremely organized 
• Quick learner/intuitive 
• Ethically responsible with an understanding of the legal and ethical obligations of the profession 
• Capable of adhering to firm policies and procedures 

PREFERRED EDUCATION & EXPERIENCE: 

• High School Graduate/ GED
• Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software. 
• Mac Proficient, including macOS Word, Excel, PowerPoint, and Outlook

PHYSICAL ACTIVITY & MISCELLANEOUS:

• Ability to work outside standard business hours as needed
• Ability to lift and carry up to 15 pounds
• Ability to travel periodically to other firm offices and locations as required

*Hilliard Law is an equal employment opportunity firm and considers all individuals regardless of race, religion, sex, national origin, age, disability, veteran status or sexual orientation. We do not tolerate discrimination in hiring, work responsibilities, promotions, compensation, terminations or any other employment condition.