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Law Office Administrator

📍 Albuquerque, NM·Posted 6d ago

Full-Time401k MatchPTO / Paid Time Off

Cordell & Cordell has the benefits you'd expect from a large national firm. We offer competitive compensation, exceptional health care benefits, and prioritize work-life balance to ensure the well-being and productivity of our employees. Our focus on family law allows us to make a meaningful impact by helping families navigate challenging and pivotal times in their lives.

Why This Role Matters

As the first point of contact for our potential and current clients, you play a critical role in shaping the client experience. You'll ensure consultations are scheduled efficiently, communications are handled with care, and attorney calendars run smoothly helping clients feel supported from their very first interaction. This role also contributes directly to new client conversion and retention with bonus opportunities tied to performance.

What You'll Do

Serve as the primary point of contact for incoming client inquiries
Schedule, confirm, and reschedule consultations
Manage attorney calendars to maximize efficiency
Conduct timely follow-up with prospective clients
Deliver a professional, empathetic intake experience
Enter and maintain accurate client data in our Case Management System
Monitor and respond to calls, emails, and voicemails promptly
Maintain an organized office and reception space
Coordinate couriers, process servers, and marketing materials
Process deposits, invoices, and check requests
Handle sensitive client information with discretion and care

What We're Looking For

We're looking for someone who brings a blend of professionalism, reliability, and a commitment to quality client service. Ideal candidates will possess:

High school diploma or GED
Experience in a law office, medical office, or professional setting preferred
Strong communication and client service skills
Highly organized with strong attention to detail
Ability to multitask and manage competing priorities
Proficiency in Microsoft Office (Word, Outlook, Excel)
Professional presence and dependable attendance (on-site, M–F, 8–5)
Proactive, solutions-oriented mindset

Acknowledgement:
The above statements describe the job's essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

Cordell & Cordell provides exceptional benefits and a great working environment including:
We also offer our full-time employees the following benefits:

Medical Plans: including HDHP, PPO, HSA and FSA
Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
401(k) Savings with Employer Matching
Paid time off
Participate in our Wellness Program and potentially earn Employer Paid health premiums!

For more information: https://cordellcordell.com/about/careers/benefits/