Intake Specialist/Receptionist

Key Responsibilities

• Meet daily call quota to qualify potential new clients.
• Build rapport with callers via email, phone or in-person.
• Gather data from inquiries to qualify potential new clients.
• Prepare necessary reports.
• Scan documents
• Prepare documents
• Handle high volume incoming and outgoing calls
• Follow script to gather information from callers
• Enter information into an online system
• Front desk reception responsibilities required.
• Gather reports at the end of the shift

Skills, Knowledge and Expertise

• 2+ years of experience as a intake coordinator, high volume receptionist or customer service representative or office support role.
• Prior experience handling high volume call most preferred.
• Proven computer skills for look up and data entry.
• Have the ability to learn new technology and databases.
• Must have a track record of reliability and on time service.
• Have strong verbal, written, or in-person communication skills.
• Must be highly organized and be able to prioritize tasks.
• Bilingual in Spanish mostly preferred

Benefits

• 401K - with matching up to 5%!
• Medical Insurance
• Dental insurance
• Health insurance
• Vision insurance
• Life Insurance
• Long & Short Term Disability Insurance