Experienced Law Firm Receptionist/ Intake

Job Summary

We are seeking a dynamic and experienced Law Firm Receptionist/Intake professional to serve as the welcoming face of our legal practice. In this vital role, you will manage front desk operations, handle client inquiries with professionalism, and coordinate initial client intake processes. Your energetic approach and exceptional organizational skills will ensure a smooth flow of daily activities, creating a positive first impression for clients and visitors alike. This paid position offers an exciting opportunity to be an integral part of a busy legal team committed to delivering outstanding client service.

Responsibilities

• Greet clients, visitors, and callers with enthusiasm and professionalism, ensuring a warm and welcoming environment.
• Answer multi-line phone systems efficiently, demonstrating excellent phone etiquette and clear communication skills.
• Manage front desk operations, including scheduling appointments, maintaining visitor logs, and handling incoming correspondence.
• Conduct initial client intake by gathering relevant information accurately, verifying documents, and explaining legal procedures clearly.
• Maintain organized filing systems for client records, legal documents, and administrative files to ensure quick retrieval.
• Support office management tasks such as ordering supplies, managing calendars, and coordinating meetings.
• Provide exceptional customer service by addressing client questions promptly and supporting the legal team with clerical tasks as needed.

Requirements

• Proven experience as a receptionist or administrative assistant within a law firm or professional office environment.
• Strong office management skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
• Excellent phone answering skills with knowledge of multi-line phone systems and phone etiquette.
• Bilingual abilities are highly desirable to effectively communicate with diverse clients.
• Demonstrated organizational skills with keen attention to detail in document proofreading, data entry, and filing.
• Prior experience in client communication, customer support, and clerical duties such as typing and proofreading.
• Ability to handle multiple tasks efficiently while maintaining professionalism under pressure.
• Personal assistant experience or office experience that showcases strong time management and organizational capabilities is preferred.

Join us in providing top-tier support at our busy law firm! Your energetic attitude combined with your detailed-oriented approach will help us deliver exceptional service to our clients while ensuring the smooth operation of our office every day.

Pay: $26.26 - $31.62 per hour

Work Location: In person