Entry Level Claims Specialist

Matthiesen, Wickert & Lehrer, S.C., is a national subrogation and litigation firm with offices in Hartford, WI; New Orleans, LA; Irvine, CA; Austin, TX; and Jacksonville, FL.. We are seeking a reliable and proactive Claim Specialist to join our team at our headquarters in Hartford, WI. Candidate must be detail-oriented and comfortable with handling multiple projects simultaneously. This is an ENTRY LEVEL ROLE. Experience that can be applied is always a plus.

The primary purpose of this position is to investigate, negotiate and settle a large volume of subrogation claims throughout the United States. The candidate will identify at-fault parties, assess liability, damages and pursue viable recovery sources, or may work to collect reimbursement interests from settlements. The candidate will professionally and effectively communicate with insurance company clients, insured parties, responsible parties, attorneys, law enforcement agencies, as well as any entity associated with the investigation of a claim. The candidate will navigate the firm’s proprietary database and legal resources to prepare demand letters and settlement packages. In addition, the candidate will be responsible for maintaining detailed electronic claim files along with monitoring and maintain current diaries for follow-up.

The ideal for this position would have experience handling subrogation or investigating insurance claims, and/or debt collection. Strong communication and negotiation skills are necessary as this position has close contact with opposing attorneys and the firm’s clients across the country.

Subrogation Specialist Requirements and Qualifications

• High School Diploma, prefer College Degree
• Must be able to read, write and clearly speak the English language.
• Must be able to handle difficult conversations and exhibit conflict management skills.
• Prior claims handling or debt collection experience.
• Must be able to handle deadlines and have a strong attention to detail.
• Must be able to multi-task and work overtime if needed.
• Must be a team player where no task is too small or unimportant when working on projects.
• Must be proficient in Microsoft Office, Adobe Acrobat Pro, Share File with a knowledge of document/case management and timekeeping software.
• Law Firm experience a plus.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person