Collections Coordinator

Responsibilities

• Partner with attorneys on collection efforts while maintaining client relationships
• Contact clients regarding past due accounts until payment is received
• Document client activity/communications
• Monitor accounts receivable for disputed line items
• Prepare and submit appeals to clients, ensuring all appeals are responded to by client deadlines
• Work with billing coordinators to ensure bills are sent according to client requirements
• Review and track appeals, respond to appeals, and make recommendations for how to improve the appeals process
• Communicate with attorneys, paralegals, secretaries, clients, and staff, to ensure that the appeals process runs efficiently and effectively
• Assist Billing team as needed
• Other duties as assigned

Experience

Minimum of 2 years of billing experience in a professional services environment
Prior legal billing experience, particularly in a large firm billing for multiple attorneys, is preferred
Proficiency in legal billing software, with a preference for Coyote Analytics
Strong proficiency in Outlook, Word, and Excel
Excellent problem-solving abilities, with the capability to quickly identify and resolve issues
Understanding of general accounting concepts
Excellent communication skills and the ability to work effectively with personnel at all levels via phone and email 
Attention to detail and a commitment to maintaining accuracy
Collaborate and change Timekeeper Issue with Rate Structure Changes
Send, Receive, Edit and Train on Prebills for the attorneys
Understanding Client Guidelines with UTBMS Task, Expense and Fee Codes
Ensure that task codes used for each billing entry come from the UTBMS code set for the relevant practice area

Technology

Mayer LLP has implemented the following technology platforms:
Westlaw
Harvey AI
Coyote
PointOne
iManage 

Benefits

Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm
10 company holidays + 4 early release days
16 PTO days
401k + firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution
Discretionary year end bonus
Employee referral bonus ($2000 - $4000)