Bilingual Receptionist/Front Desk (Spanish)

Fast-paced Immigration Law Firm has an immediate opening for a Biliterate (English/Spanish) full-time receptionist. The selected candidate will perform receptionist duties acting as the first point of contact to greet and direct clients in person and on the phone. This position requires great computer, multi-line phone, and organizational skills as well as being detail-oriented, personable, and able to multitask. Tasks include management of client files, faxes, emails, payment processing, and regular mail; maintaining staff's calendars, answering and directing client calls in a multi-line system, and other clerical duties as needed in support of the Firm’s staff. Benefits include 401K, Health Insurance, Paid vacation, and holidays.

Requirements:

Applicant MUST BE fluent in speaking and writing in Spanish and English and be able to switch between both languages seamlessly. Must able to translate documents clearly between each language and have excellent grammar and writing skills.
In-depth knowledge of Outlook Calendar.
One year of previous experience in Customer Service. Receptionist, Secretarial, and/or Administrative Assistant, prior immigration office experience is a plus.
Excellent organization skills and filing with strong attention to detail.
Time management skills and ability to meet deadlines, while working under pressure.
Strong customer service skills.
Knowledge and experience with Microsoft Programs (word, outlook, OneNote).
Strong typing skills.
Able to work a consistent 40 hours with potential overtime.
Professional attire and demeanor.
Self-motivated with a friendly and positive attitude.
Dependability and punctuality are crucial for the position.

Responsibilities

• Greet and assist visitors in a professional and friendly manner, utilizing bilingual skills as needed.
• Manage incoming and outgoing calls on multi-line phone systems with efficiency and courtesy.
• Maintain organized filing systems for easy retrieval of documents.
• Utilize strong organizational skills to handle administrative tasks effectively.
• Demonstrate time management abilities to prioritize tasks and meet deadlines.
• Utilize excellent communication skills to interact with clients and colleagues effectively.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Microsoft Outlook Calendar: 1 year (Preferred)
• Receptionist: 1 year (Preferred)

Language:

• Spanish (Required)

Location:

• Charlotte, NC (Required)

Ability to Relocate:

• Charlotte, NC: Relocate before starting work (Required)

Work Location: In person