Assistant Billing Manager

Key Responsibilities

• Support the Billing Manager with leading, training, mentoring, and developing a team of account collections representatives.
• Conduct performance reviews, provide constructive feedback, and identify training needs.
• Delegate tasks effectively and ensure equitable workload distribution.
• Foster a collaborative and productive work environment.

• Oversee the entire billing lifecycle, from time entry review to invoice generation and distribution.
• Ensure accurate and timely preparation of client invoices, adhering to client-specific billing guidelines and firm policies.
• Review and approve complex invoices, ensuring all necessary documentation is attached.
• Manage e-billing processes, including setting up new e-billing vendors, troubleshooting rejections, and monitoring e-billing portals.
• Collaborate with attorneys and practice groups to resolve billing discrepancies and address client inquiries.
• Monitor unbilled time and disbursements, actively working to minimize aged WIP.
• Implement and enforce firm-wide billing policies and procedures.

• Generate and analyze various billing reports, including WIP, accounts receivable, realization, and productivity reports.
• Provide insights and recommendations to firm leadership regarding billing trends and financial performance.
• Assist in the development of billing forecasts and budgets.

• Identify opportunities for process automation and efficiency enhancements within the billing department.
  
  
• Evaluate and implement new billing software or system upgrades.
  
  
• Develop and update training materials for billing staff and attorneys on billing systems and procedures.
  
  
• Ensure compliance with all relevant financial regulations and industry standards.
  
  

Skills, Knowledge and Expertise

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  
  
• Minimum of 4 -7 years of progressive experience in legal billing or comparable B2C industry, with at least 3 years in a management or supervisory role.
  
  
• In-depth knowledge of legal billing software e-billing platforms such as Clio, Law Pay, etc., is highly preferred.
  
  

• Strong analytical and problem-solving skills.
  
  
• Excellent leadership, communication, and interpersonal skills.
  
  
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
  
  
• High level of accuracy and attention to detail.
  
  
• Proficiency in Google and or Microsoft Office Suite, particularly Excel.
  
  
• Demonstrated ability to implement and manage change.
  
  
• Strong understanding of accounting principles related to billing and accounts receivable.
  
  

Benefits

• 401K - with matching up to 5%!
• Medical Insurance
• Dental insurance
• Health insurance
• Vision insurance
• Life Insurance
• Long & Short Term Disability Insurance